Last updated: 15th January 2026
digitalnovae AS ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use our website, services, and interact with our corporate strategic planning analytics tools. As the data controller, we ensure compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
We collect various types of information to provide and improve our strategic planning services. The data we collect includes personal information you provide directly, technical information about your use of our services, and communication records. When you contact us or use our analytics platform, we may collect your name, email address, phone number, company information, job title, and any other information you choose to provide. We also automatically collect technical data such as IP addresses, browser types, device information, and usage patterns to improve our services and ensure platform security.
We use your personal data to provide our strategic planning analytics services, respond to your enquiries, and improve our offerings. The use of your data enables us to deliver personalised consulting services, maintain our analytics platform, and communicate with you about our services. We process your information to fulfil our contractual obligations, comply with legal requirements, and pursue legitimate business interests such as service improvement and customer support.
We process your personal data based on several legal grounds under GDPR, including contract performance, legitimate interests, legal compliance, and your explicit consent where required. For marketing communications, we rely on your consent, which you may withdraw at any time.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. Our use of cookies includes essential cookies for website functionality, analytics cookies to understand user behaviour, and marketing cookies for advertising purposes.
For detailed information about our cookie practices, including types of cookies used and how to manage your preferences, please refer to our Cookie Policy.
We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in delivering our services, such as cloud hosting providers, analytics platforms, and communication tools. All third-party processors are bound by strict data protection agreements and process your data only as instructed by digitalnovae.
We may disclose your information when required by law, to protect our rights, or to ensure the safety of our services and users. Such disclosures will be limited to what is necessary and legally required.
Under GDPR and applicable data protection laws, you have several rights regarding your personal data. You have the right to access your personal information, request corrections to inaccurate data, and request deletion of your data under certain circumstances. You may also object to processing, request data portability, and withdraw consent for marketing communications. To exercise any of these rights, please contact us using the information provided below.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Client data related to our strategic planning services is typically retained for the duration of our business relationship plus a reasonable period thereafter for legal and business purposes. Website analytics data is generally retained for up to 26 months, while marketing consent records are kept until consent is withdrawn plus a reasonable period for compliance purposes.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection. While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission. We only work with service providers who provide adequate levels of data protection.
Our services are designed for business and professional use and are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please contact us:
digitalnovae AS
Data Protection Officer
Torgallmenningen 86
0139 Oslo, Norway
Email: privacy@digitalnovae.top
Phone: +47 21 93 12 53
You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) or your local supervisory authority if you believe we have not handled your personal data in accordance with applicable laws.